Terms of Service
Our terms outline account rules, deposit/withdrawal processes and dispute handling. Privacy policy covers data protection; terms cover account conduct.
LEGAL REFERENCE
Your Data, Your Privacy, Our Promise
At devo88, we take your privacy seriously. This policy explains how we collect, use and protect your personal information — from your first login through every transaction with...
Data ProtectionAccount SecurityPayment SafetyYour Rights
Policy Scope & Jurisdiction
This privacy policy applies to devo88.app and all services we provide in supported Indonesian regions where local law permits. We comply with applicable data protection regulations and handle your information according to international standards. Your personal data — including account details, payment methods (DANA, OVO, GoPay, QRIS), transaction history and login activity — is processed and stored securely. We do not sell
or share your information with third parties without your explicit consent, except where required by law. If you have questions about this policy or how your data is handled, contact our support team directly.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
24/7 SUPPORT
Privacy Inquiries & Contact
Email Support
Reach our privacy team at [email protected] with any data questions, access requests or concerns about how your information is handled.
Live Chat
Open your account dashboard and use live chat to ask privacy questions in real time. Our team responds during business hours.
Data Access Form
Request copies of your personal data, transaction records or account activity through the privacy portal in your account settings.
REVIEW SIGNALS
Policy Transparency & Standards
Encryption Layer
All data transmitted between your device and devo88 uses SSL encryption. Your password, payment details and account activity are protected...
Payment Partner Vetting
DANA, OVO, GoPay and QRIS providers undergo regular security audits. We share only the minimum data needed for transaction processing.
Data Retention Limits
We keep your account data for the life of your membership plus 12 months after closure. Older records are deleted...
Annual Policy Review
This policy is reviewed each year and updated when new laws, technologies or payment methods affect how we handle your...
Third-Party Audit
Our data practices are independently audited annually to ensure compliance with regional standards and best practices.
Breach Response Plan
If unauthorized access occurs, we notify affected users immediately and cooperate with authorities. Your account is protected by fraud detection...
WHY THIS PLATFORM
Policy Alignment Across Our Legal Pages
Payment T&Cs
Payment terms detail DANA, OVO, GoPay and QRIS fees, limits and processing times. Privacy policy explains how we handle payment data securely.
Cookie Policy
Cookies help us recognize your device and remember preferences. This privacy policy explains how cookies interact with your personal data.
Anti-Money Laundering
AML policy outlines know-your-customer verification steps. Privacy policy explains how verification data is used and protected.
Dispute Resolution
Dispute policy covers transaction complaints and chargeback procedures. Privacy policy confirms how dispute records are stored and accessed.
Promotional Terms
Promotion terms explain bonus eligibility and withdrawal rules. Privacy policy covers how promotional opt-in preferences are stored and respected.
Affiliate Privacy
If you refer friends, affiliate data is handled separately. Both affiliate and main privacy policies apply to your referral activity.
QUICK SIGNAL
Key Privacy Elements That Define Your Experience
Account Ownership
Your account belongs only to you. We never access your...
Two-Factor Authentication
Enable 2FA in your security settings to add a second...
Payment Method Privacy
DANA, OVO, GoPay and QRIS payment details are tokenized. We...
Login Activity Log
View every login, device and location in your account activity...
Data Download Right
Request a complete download of your personal data in machine-readable...
Deletion Request
Close your account and request full data deletion. We remove...
Privacy Policy: Frequent Questions
We collect your name, email, phone number, account credentials and payment information (DANA, OVO, GoPay, QRIS details). We also track login activity, device information and transaction history for fraud prevention and service improvement.
We retain your account data for 12 months after closure for dispute resolution, tax and anti-fraud purposes. After that, your information is deleted unless we're legally required to retain it. You can request earlier deletion where permitted.
Only transaction-essential data is shared with payment partners — your account ID, transaction amount and date. We do not share your password, full personal details or full payment credentials. All sharing is encrypted and complies with payment security standards.
Yes. Open your account dashboard, go to Activity Log and view every login with device type, location and timestamp. Unusual activity is flagged automatically. Report suspicious access to support immediately.
If unauthorized access occurs, we notify all affected users by email within 24 hours with details of what was accessed and steps you should take. We work with security experts and authorities to contain the incident and prevent recurrence.
Visit your Account Settings, select Privacy > Data Download Request, and submit the form. We'll prepare your data in CSV or JSON format and email a secure download link within 30 days. The service is free.
No. Your password is hashed with industry-standard encryption before storage. We cannot see or recover your password. If you forget it, use the reset link sent to your registered email address.